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Health &

Stay well for the life
you want to live.


Led by you

Making sure you have everything you need to enjoy an independent and sociable lifestyle is our central focus at Riverstone. We are led by you, taking time to listen and learn about your world and how you want to live, so we can provide as little or as much interaction, support or care as you choose.

We embrace the biopsychosocial approach to well-being, firmly believing that mind, body and soul all need to be nurtured for physical and mental fitness to be maintained and a long and happy life lived.

Our wide-ranging amenities, services, events and activities include bespoke domiciliary care from The Good Care Group at Riverstone should you need it, and healthcare services from our partner, Doctorcall.

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Working seamlessly together

Everyone at Riverstone plays their part in facilitating wellbeing, to ensure your independence is maintained, you have the level of social interaction you enjoy, and life’s pleasures are sustained.

With our in-house specialist team of a Wellbeing Ambassador, Fitness Instructor and Community Manager, this process is seamless, connecting the dots between the different elements of any health and wellbeing requirements you might have. Whether this is by helping you to achieve fitness goals, taking up a new hobby or making sure that you are able to easily access any health or care experts you might need we make it easy and take away any worry.

Our partnerships with Doctorcall and The Good Care Group at Riverstone as well as physiotherapists and other health providers are what make this so simple. Whether you use these services regularly, occasionally, or not at all, is completely up to you. Our experts will be on hand to help you if and when you need them.


Through your annual health and wellbeing conversation with our highly skilled Wellbeing Ambassador, and our Forever Curious programme, we can help you achieve any goals that you might want to set yourself. Or if you want to take a more laid-back approach then that’s fine too. With London’s parks and the beautiful gardens at Riverstone on your doorstep, along with a high-tech gym, vitality pool and on-site fitness team, we can help you to be as active as you would like to be.

Our Wellbeing Ambassador and Resident Experience Team combine expertise and common sense with a hospitality and service outlook to bring your holistic health and wellbeing to life.

Private GP Service


Riverstone has partnered with Doctorcall, providers of experienced private doctors within the London area, to offer their membership service to our residents. Should you fall ill or need the advice of a doctor, Doctorcall’s GPs are there for you whenever you need them.

Doctorcall offer the assurance of a home visit to your apartment 24/7, on any day of the year, with a guaranteed attendance time of within 3 hours, or a telephone or video call with a doctor if you prefer. The service combines availability and accessibility with the peace of mind that you will receive the best medical attention.

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Introducing The Good Care Group at Riverstone

Working in close partnership with The Good Care Group, we have created a brand new, bespoke care service for residents, to enable you to continue to live the life you want. The Good Care Group is rated ‘Outstanding’ by the Care Quality Commission.

So whether it’s minimal or full-time long-term care you need, you can have peace of mind knowing you’ll be able to stay in your home, helped by our team.



Hourly Care

The Good Care Group at Riverstone service delivers the highest quality care in your home – if or when you need it. It is entirely tailored to your individual wishes and can meet wide-ranging needs, whether that’s simply a helping hand, assistance with your ongoing independence, support with some daily living activities or aiding recovery following illness or injury.

You can talk about your requirements and wishes to the Registered Care Manager who will develop a care plan personalised to you, ranging from 30 minutes per week to several hours per day.



Live-in Care

The Good Care Group at Riverstone also offers the option of live-in care, with a carer living in a resident’s apartment in a spare bedroom and providing a flexible one-to-one service.

The carer provides 10-12 hours of care per day, depending on needs, and an agreed Care Plan, but is in the resident’s home day and night. Care is totally wrapped around the resident’s lifestyle.



Getting to know you

Our friendly and professional care experts look forward to getting to know you. Someone is always available to discuss your needs and answer any questions you may have about future care provision, whether that’s before you move into Riverstone, when you’re settled or if your care needs change at any stage.

Members of The Good Care Group at Riverstone team are on site and accessible seven days a week, ready to provide advice or information.

The Good Care Group at Riverstone do not provide nursing care, however if this is required, the Riverstone wellbeing team can support you to find a suitable provider.

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Adapting your apartment

You may need, or choose to have adaptations made to your apartment to maintain your independence. Our wellbeing ambassador can discuss any concerns or requirements that you have, and connect you with an expert Occupational Therapist who is a specialist in this area and can meet with you to fully assess your requirements.

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Recovery at Riverstone

At Riverstone, we take a holistic approach to recovery and wellbeing, providing specialist care and support in a place that feels like home.

Our state-of-the-art Recovery Suite at Riverstone Kensington is open to all and specially designed to support you after an operation, illness or injury. Ideal if you are looking to get back to full strength.

If you choose to book a stay at the Recovery Suite you will stay in a beautiful apartment with a specially designed Physiotherapy Suite and Hydrotherapy Pool, both led by our highly skilled Physiotherapy partner and supported by the Riverstone Wellbeing Ambassador.

Medical Support, Hospital Liaison and Personal Care are also available should you need it through our specialist partners. All partner services are an additional cost.

As part of your stay, you will also enjoy outstanding hospitality and the services of our Concierge Team, who are on hand 24/7 to support you, as well as exclusive access to a range of exceptional amenities, such as the luxurious private Cinema, Restaurant & Bar, Club Room, Library, Gardens, and much more.

Our Wellbeing team is on hand to answer any questions you may have.



* Minimum stay is 5 days

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Find out more or book our Recovery Suite

Complete the form to receive further information on our Wellbeing Services or to book the Recovery Suite.
Alternatively please call 020 8057 7615



Find out more or book a viewing

Contact our client advisors for further information or to book an exclusive viewing of one of our show apartments.