Support and Care, On Your Terms
Support and care when you need it
We offer Riverstone residents the best care available. We are highly regarded, by both our clients and the care industry, so if the question of care does come up in the future, you know you will always be in the safest hands.
Your Health, In Expert Hands
Your health, in expert hands
Watch this film to learn more about our approach to wellbeing and care at Riverstone, with Wellbeing DIrector Dr Zoe Wyrko.
Care without compromise
At Riverstone, your home is truly for life, whether or not you ever need care. Should the need arise, now or in the future, you can remain in the comfort of your own apartment while accessing expert support.
We work with a handpicked network of care specialists, each selected for their clinical excellence and their shared commitment to preserving your independence. Whether you’d like help managing recovery following illness or injury, or longer-term support to stay active and wellor longer-term support to stay living the way you want to, our partners work seamlessly in the comfort of your own apartment.
Health concierge
Our dedicated Wellbeing Team is your single point of contact. Alongside daily wellbeing support, the team is also there to take the complexity out of care arrangements if required, so you and your family never have to navigate it alone.
Operating a concierge-like service, the team makes sure everything runs smoothly, and always at your pace, from introducing you to the right specialists to coordinating every detail of your support plan.
Who we work with
What the family of our residents say
One of the most important aspects of finding somewhere for my parents to live for my brother and I, was safety. I’m so grateful for the commitment that Riverstone have to each individual, it’s everything to know that when we leave, they are taken care of.
What makes us different
If you request a care service or help from us, we will complete a care needs assessment to best understand your unique requirements. The care we provide is entirely driven by your needs, wishes and life choices. We are there to assist and enable, never to dictate or impose.
Frequently asked questions
The word care is unusual, because it simultaneously has very positive and negative meanings. I care about my friends, at Riverstone we genuinely care about our residents – we want them to be happy, well, and living the way they want to.
Once you start talking about care as in somebody needing care or being cared for, it often becomes negative. It can become associated with a loss of power, a loss of independence for the person receiving that care. We don’t talk about care at Riverstone, we talk about support to stay independent. This change of language puts you or the person requiring care back into the centre of their world. It’s all about empowerment and choice.
People are often surprised by how few need formal care for any significant length of time. It’s easy to assume that almost every older person will need it, yet across society as a whole, the figure is closer to one third.
At Riverstone, we expect this number to be lower, with around 15% of residents needing support at any time, a mix of both longer and shorter-term needs.
Research shows that living somewhere with an active wellbeing programme, such as Riverstone’s, means residents are less likely to ever need formal care compared with staying in their previous home. And if personal care is needed, residents typically need less of it than they would in an ordinary house.
We’re confident when we say that if you move to Riverstone, you won’t need to move to a care home, because should you need it, care can come to you. We want you to stay living in your own home, as part of your community and social circle, whatever life throws at you. Needing even a high level of support doesn’t necessarily mean that you would be confined to your apartment.
The Wellbeing Team is here to help take the emotional pressure of arranging support away from you and your family, if you wish us to. We choose carefully who we work with at Riverstone, looking at quality but also the approach that the care company takes so that we know if they could be right for you.
At Riverstone, we make it less likely that you will need to have paid for care or support to stay independent.
Prevention is the core purpose behind the Riverstone Wellbeing Team. We know that frailty can be prevented, and frailty is often the reason long-term help is needed. Staying part of a lifestyle that ensures you remain interested and interesting guards against physical and mental decline. This is exactly why The Riverstone Club exists.
Research has shown that people living in a retirement community with a wellbeing service need less formal care and support than if they’d stayed living in their own home. People who moved in with a care package in place found themselves either cancelling it all together, or reducing it after 6 months.